Privacy Policy

Last updated: May 12, 2026

At Phoenix Oral & Facial Surgery, your privacy and trust are just as important to us as your health and smile. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. It also outlines your privacy rights and how the law protects you.

We use your personal data to provide you with expert, personalized care and to improve our services. By using our website and services, you agree to the collection and use of information according to this policy.

Interpretation and Definitions

Interpretation

Capitalized words in this document have specific meanings defined below. These definitions hold the same meaning whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account we create for you to access our services.
• Company (referred to as we, us, or our) refers to Phoenix Oral & Facial Surgery, located at 2222 E. Highland Ave STE. 320.
• Cookies are small files placed on your computer or mobile device by a website. They hold details of your browsing history and help improve your experience.
• Country refers to Arizona, United States.
• Device means any tool that can access our website, like a computer, cellphone, or tablet.
• Personal Data is any information relating to an identified or identifiable person.
• Service refers to our website and related communication channels.
• Service Provider means any person or company that processes data on our behalf. This includes third-party companies we hire to help us provide our services or analyze how people use our website.
• Usage Data refers to data we collect automatically, such as how long you visit a page.
• Website refers to Phoenix Oral & Facial Surgery, accessible from https://phoenixoralsurgeons.com/
• You means the individual accessing or using our services.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our website or services, we may ask you to provide specific information we can use to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data
We collect Usage Data automatically when you use our website. This data can include your device IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

When you access our website on a mobile device, we may also collect the type of mobile device you use, your unique mobile ID, your mobile operating system, and your mobile browser type.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. We use beacons, tags, and scripts to analyze and improve our services. You can instruct your browser to refuse all cookies or to indicate when we send a cookie. However, if you do not accept cookies, you may not be able to use some parts of our website.

We use both session cookies (which delete when you close your browser) and persistent cookies (which remain on your device) for the following purposes:

• Essential Cookies: Help authenticate users and prevent fraudulent use of accounts. We need these to provide requested services.
• Notice Acceptance Cookies: Identify if you have accepted the use of cookies on our website.
• Functionality Cookies: Remember the choices you make on our website, like language preferences, to give you a more personalized experience.

Use of Your Personal Data

Phoenix Oral & Facial Surgery may use your Personal Data for the following purposes:

• To provide and maintain our services: Including monitoring how people use our website.
• To manage your Account: Giving you access to specific features available to registered users.
• To fulfill a contract: Managing the purchase or service contracts you hold with us.
• To manage your requests: Addressing any inquiries you send us.
• To provide news and offers: Sending you information about services or events similar to those you already use, unless you opt out.
• For business transfers: Evaluating or conducting a merger, sale, or transfer of our assets.
• For other business purposes: Analyzing data, identifying trends, and improving our preventive care, marketing, and overall patient experience.

Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Phoenix Oral & Facial Surgery. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@phoenixoralsurgeons.com. You can opt out at any time by replying STOP.

Sharing Your Personal Data

We respect your privacy and limit how we share your information. We may share your personal information in the following situations:

• With Service Providers: We may share data with service providers to monitor website use or to help us contact you (such as our secure messaging platforms).
• For business transfers: We may transfer your information during negotiations for any merger or sale of company assets.
• With Affiliates and Partners: We may share information with our trusted affiliates or partners to offer you relevant services.
• With your consent: We may disclose your information for other purposes if you provide clear consent.

Important Mobile Data Privacy Exception: Mobile information provided for SMS messaging, including text messaging originator opt-in data and consent, will not be shared with any third parties or affiliates for their own marketing or promotional purposes. We only share this specific mobile data with trusted service providers who actively support our direct messaging operations.

Retention and Transfer of Your Data

We will keep your Personal Data only as long as we need it for the purposes outlined in this policy. We retain information to comply with legal obligations, resolve disputes, and enforce our agreements. We also retain Usage Data for shorter periods for internal analysis to strengthen security and improve our technology.

Your information may process at our local operating offices or other locations where our service providers operate. This means your data might transfer to computers located outside your state or country. By submitting your information, you agree to this transfer. We take all reasonable steps to ensure your data remains secure and receives proper protection.

Deleting Your Personal Data

You have the right to request that we delete the personal information we hold about you. You can update or delete your information at any time by signing into your account settings. You may also contact us directly to request access to, correct, or delete any personal information you have provided. Please note that we may need to keep certain records when required by law or to maintain your medical files.

Disclosure of Your Personal Data

Under certain circumstances, we may need to disclose your Personal Data if required by law or in response to valid requests by public authorities, such as a court or government agency.

We may also disclose your information in good faith to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of our patients or the public
• Protect against legal liability

Security of Your Personal Data

Using advanced technology to protect your health extends to protecting your data. While we use commercially acceptable means to secure your information, please remember that no method of transmission over the Internet is entirely secure. We strive to protect your Personal Data but cannot guarantee absolute security.

Children's Privacy

Our online services do not target anyone under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and realize your child has provided us with data, please contact us. If we discover we have collected data from a child under 13 without verification, we will promptly remove it from our servers.

Links to Other Websites

Our website may contain links to outside websites that we do not operate. If you click a third-party link, you will travel to that site. We strongly advise you to review the privacy policies of any site you visit. We have no control over and assume no responsibility for the content or practices of third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect new technologies or legal requirements. We will notify you of any changes by posting the new policy on this page and updating the last updated date at the top. We will also let you know via email or a prominent notice on our website before significant changes become effective.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• By email: info@phoenixoralsurgeons.com
• By phone:(602) 613-2159
• By visiting our website: https://phoenixoralsurgeons.com/contact-us/